Our Core Values
At NuStar Heating & Cooling Ltd., our values are at the heart of everything we do. They guide the way we serve our customers and the communities we’re proud to call home here on Vancouver Island.
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Integrity & Honesty – We provide transparent advice, fair pricing, and keep our word.
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Quality Workmanship – Every job is done right the first time, with reliable results you can trust.
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Customer Commitment – Your comfort and satisfaction always come first.
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Safety First – We protect our customers, team, and community with safe practices every day.
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Teamwork & Respect – Our skilled people work together to deliver the best service possible.
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Innovation & Responsibility – We embrace energy-efficient solutions that benefit you and the environment.
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Community Focus – We’re your neighbours, and we take pride in supporting Vancouver Island families and businesses.
Our Purpose & Promise
At NuStar Heating & Cooling Ltd., our purpose is to keep Vancouver Island homes and businesses comfortable, safe, and running smoothly. We deliver trusted plumbing, heating, cooling and sheet-metal services designed to provide lasting value and peace of mind.
Our promise is simple: we stand behind every job with honest advice, quality workmanship, and reliable service you can count on — all while supporting the communities we’re proud to call home.
Your Contractor for Heating, Cooling, and Plumbing Services in Nanaimo and Central Vancouver Island
Offering the Following Services
Heat pumps
Furnaces
Air conditioning and ventilation
Gas and refrigeration
Hot water heating
Boiler installations and conversions
Plumbing design and installation
Fireplaces
Backflow testing
Drain cleaning/inspections
To the Following Customers
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Residential
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Commercial
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Custom houses
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Industrial
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Renovations and tenant improvements
Our Team
At NuStar Heating & Cooling Ltd. in Nanaimo, we’re proud of the dedicated people who make our company what it is. Our team of skilled field technicians brings expertise in plumbing, heating, cooling, and mechanical systems to homes and businesses across Vancouver Island. Behind the scenes, our experienced administrative staff ensure every project runs smoothly, from scheduling and communication to customer support. Together, we combine hands-on technical skill with professional service, delivering reliable solutions and a friendly customer experience every step of the way.
Health & Safety Commitment
At NuStar Heating & Cooling Ltd., the health and safety of our employees, customers, and community always come first. We are committed to maintaining safe worksites and following strict safety practices in every aspect of our plumbing, heating, cooling, and mechanical services. Our technicians receive ongoing training to stay current with industry standards, codes, and best practices, ensuring that every job is completed with care and responsibility. By prioritizing safety, we not only protect our team but also provide peace of mind to the Vancouver Island families and businesses we serve.